Welcome to the F.A.Q. page of Musjroom. Here you can find questions and answers about the selected category:
Everyone above the age of 18 years can register and book a stay at Musjroom. After registration, it is recommended to complete your profile to increase the rate of acceptance.
Read moreSearching for a place to stay has been made as easy as possible. You can search for a location and apply filters to find stays that meet your preferences. There are also landingpages with hand-picked stays in that category.
Read moreWould you like to know who you book with or who comes to your accommodation? Everyone has a personal profile where you can find information. This way you can see how long someone has been using Musjroom, which languages they speak and which reviews...
Read moreThrough the website you can book all kinds of different unique and affordable stays. Holiday homes in Europe, for example, are the most booked by young families. In addition, short stays in Bed and Breakfast or rooms are very popular by partners and...
Read moreIt is possible to book as a group through Musjroom. Because you can easily filter by "number of people" you can immediately see which accommodations are suitable. There is also a page with some hand-picked group accommodations.
Read moreWhen the host has accepted your request, you can complete the payment to secure the booking. Note that you have 16 hours to complete the payment before the booking automatically expires.
Read moreYou can easily create an account via the app or website. Log in with Facebook or enter in your details. Have you created an account? Then you can immediately start looking for stays to book them. Get started
Read moreWe try to know all our hosts by person to ensure the safety of the accommodations. However, it is also important to check the profile of the host. This often gives a good idea of who the host is. To book a stay, you can first send a request to the ho...
Read morePlacing a booking has been made as easy as possible. You choose your stay and send a request for your preferred dates. The host then has 16 hours to accept your request. After the host has accepted your request, you can complete the payment to confir...
Read moreAfter the booking is confirmed, it is not possible to change the booking. You can, however, ask the host to informally change the date.
Read moreHosts determine the maximum days a guest can cancel the booking prior to the start date. This will be displayed on the booking preview page. For a full refund of the booking rate, guests have to cancel before the specified days. Guests will not recei...
Read moreYou can easily see your bookings in your account. Here, the active and expired bookings are shown.
Read moreYou are able to contact the host prior to the request and after the booking is confirmed via the messages page. This way you can easily communicate with the host and you can coordinate things like check-in and check-out times.
Read moreThe host will always do his / her best to make the booking successful. Is this not possible? Then we will look together for an alternative stay. We also have 24/7 support for this.
Read moreYou can easily and safely pay with your bank account.
Read moreTo help Musjroom run smoothly, to cover the costs of our support and product, and to improve Musjroom further, we charge a service fee when a booking is confirmed. There rates are on average 2-3 lower than other websites would ask. Guests pay a servi...
Read moreBecoming a host is very easy and fast. You can create a free account via musjroom.com/register to add your listing on Musjroom. Add a few photos, come up with a nice title and a description and start hosting via Musjroom.
Read moreDo you have a holiday home, Bed and Breakfast, a house or other type of place to stay and are you older than 18 years? Then you are ready to become a host at Musjroom. You can create a free account via musjroom.com/register to add your listing and st...
Read moreTo rent out your holiday home, Bed and Breakfast, own house or other type of stay, you can create an account and add your listing within minutes. Upload photos, come up with a nice text, set your price and start earning money. Get started
Read moreAnyone over the age of 18 can become a host. Whether you want to rent out a holiday home, Bed and Breakfast, own house or another type of stay, at Musjroom you can immediately start earning! Both individuals and companies can register.
Read moreOn Musjroom you can rent out all kinds of different types of stays. Think of a holiday home, Bed and Breakfast, sofa bed, private room, chalet, mobile home, apartments, villas and more. It is important that it is a (safe) place to stay.
Read moreIf you want to earn money, you can place your stay on Musjroom for free within a few minutes. You have full control and are able to have contact with the guest prior acceptation. Do you host at multiple websites? You can then connect the calender via...
Read moreAdd a stay and make sure it is up to date. Because there are many guests at Musjroom every day looking for a place to stay, you can expect a booking soon. You can also share the link to your stay on social media. Do you want to increase your visibili...
Read moreYes, that’s allowed. In that case, simply synchronise the calendars to avoid multiple bookings for the same date.
Read moreYou can list as many stays as you want. It's free and easy to do. Per stay you can see exactly the availability of the listing and when you can expect your guests.
Read moreHow much you can earn depends on various factors. The type of stay obviously plays a major role, but so does the location. You determine the rate yourself and receive as many guests as you want. Start earning
Read moreHosts do not pay any service fee on their earnings at Musjroom. You can advertise all your rooms for free. In order to keep our service running and to cover the costs we charge a small percentage of service fee to our guests. These rates are lower th...
Read moreThe best way to answer this question: Treat your guest the way you would like to be treated. Did your guest have a great stay without writing a review for you? You can ask the guest to do so!
Read moreThanks to professional marketing methods, the continuous growth in new guests, and proactive booking specialists, Musjroom ensures that you become extra successful as a host.
Read moreAs a host, you decide when you make your stay available. In the calendar of the app or web panel, you can specify which days can be booked. In addition, you ultimately decide per booking whether or not you accept. If you rent out via multiple platfor...
Read moreYou can change the availability of a stay within the app or web panel. Please note, when a stay is booked and paid for a certain date, this is fixed. If you have to cancel the booking due to special circumstances, please communicate this directly wit...
Read moreWhen you are logged in to the host environment, you can go to your listing. Here you will see an overview of all your listings and you can choose the right one. Then you will see the details of the listing and you can click on the pencil-icon on the ...
Read moreWhen you are logged in to the host environment, you can go to your listing. Here you will see an overview of all your listings and you can choose the right one. Then you will see the details of the listing and you can click on the pencil-icon on the ...
Read moreWhen you are logged in to the host environment, you can go to your listing. Here you will see an overview of all your listings and you can choose the right one. Then you will see the details of the listing and you can click on the pencil-icon on the ...
Read moreYou can easily link a calendar via an iCal link by going to 'Calendar' in the host environment. Then you will see an overview of all calendars. When you click on the 3 vertical dots at the listing, you can link an external calendar by copying the iCa...
Read moreAs soon as you have added a new advertisement, you will receive an email with the code. You can simply copy and paste this HTML code into your website. Didn't receive a code? No worries! You can still place this button on the website. The code can al...
Read moreYou can find your availability and booked days via the app or web panel in the host environment. This way you always have an up-to-date overview of when you can expect new guests.
Read moreWhen you receive a booking request, you have 16 hours to accept or decline this request via the app or web panel. If you do not approve or reject the application within this time, the application will automatically expire. If this happens too often, ...
Read moreAs soon as the guest cancels the booking, the booking will automatically expire and your stay will be available again. Note that you can determine your own cancellation policy.
Read moreYou can see the requests and bookings in the app or web panel. Here you can easily accept / decline requests and chat with the guests. You will also see an overview of previous bookings for your stay.
Read moreYou can communicate with your guest via the chatfunction in the app and website. This can be found at messages.
Read moreEach guest has a profile with their own stars and reviews they have received from other hosts. Based on these reviews and the profile of the guest, you can determine whether you want to allow the guest to stay.
Read moreMusjroom focuses on guests in the age range of 25-40 that have a busy job and want to take a moment off. This can by quality time with the family in a holiday home or exploring a city on their own. All users use a complete profile, so you always know...
Read moreCanceling a booking as a host is not yet possible. You can, however, explain the situation to the guest via the chat function. The guest can then cancel. If you can't come to an agreement with your guest, please contact Musjroom support.
Read moreIn the host panel you can choose the listing for which you want to change the cancellation conditions. Click on the pencil-icon (on the top right) to have access to edit details. In the edit mode there is a tab with Booking Settings. Here you can spe...
Read moreThe payout date is the same as the start date of the booking. Depending on your bank, the money will appear on your bank account within several working days.
Read moreYou can change the details of your bank in your profile.
Read moreYes. The safety of our guests and hosts are important to us. To increase this safety, we encourage our users to complete their profile and to have contact prior to the start date.
Read moreNo. At Musjroom you do not pay any transaction costs.
Read moreHosts do not pay any service fee on their earnings at Musjroom. You can advertise all your rooms for free. In order to keep our service running and to cover the costs we charge a small percentage of service fee to our guests.
Read moreWhether you have to pay taxes on the money you earn through Musjroom depends on the country you rent in. For this, read the tax policies of your government.
Read moreYour earnings will be deposited into your indicated bank account
Read moreMusjroom is a booking platform with unique and affordable stays. At Musjroom you can find, for example, holiday homes, Bed and Breakfasts and private rooms with trusted locals. We are inspired by making a holiday or trip as convenient as possible by ...
Read moreMusjroom is a company located in Den Helder, close to tourists and the many holiday homes by the sea. In 2020, the team consists of more than 10 people, each with their own qualities and important tasks. More about Musjroom and the team can be found ...
Read moreAnyone over the age of 18 can become a host. Whether you want to rent out a holiday home, Bed and Breakfast, own house or another type of stay, at Musjroom you can immediately start earning! Both individuals and companies can register. Get started
Read moreAnyone over 18 can become a guest at Musjroom. After you completed your registration, you can search for your next perfect stay and send a request. Get started
Read moreYes. The safety of our guests and hosts are important to us. To increase this safety, we encourage our users to complete their profile and to have contact prior to the start date.
Read moreTo help Musjroom run smoothly, to cover the costs of our support and product, and to improve Musjroom further, we charge a service fee at the guest side when a booking is confirmed. There rates are on average 2-3 lower than other websites ask. Guests...
Read moreMusjroom handles your data carefully in accordance with the rules of the General Data Protection Regulation (GDPR). In addition, various measures have been taken to guarantee your safety. For example, your personal data is encrypted and secure connec...
Read moreThe guest and host enter into an agreement through Musjroom. Musjroom is not responsible for the implementation of that agreement. Should a conflict arise between the guest and host, Musjroom is therefore not liable. The support is of course availabl...
Read moreWould you like to know who you book with or who comes to your accommodation? Everyone has a personal profile where you can find information. This way you can see how long someone has been using Musjroom, which languages they speak and which reviews...
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