HelpCenter
How can I cancel a booking?

Hosts determine the maximum days a guest can cancel the booking prior to the arrival date. This will be displayed on the booking preview page. For a full refund of the booking rate, guests must cancel before the specified days before the start date. Guests will not receive a refund of Musjroom’s service fee if the cancelled reservation overlaps with an existing reservation or if they have already received three refunds in the last 12 months.



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